Talk every userthrough it.
Oriel is a voice assistant that helps users understand and use your product. It answers questions, explains how things work, shows them where to go, and can handle tasks along the way. You learn where users get stuck and what they need.
Your team answers these every day
Now people get the answer out loud, on the page where they got stuck.
- “Where do I export my data?”
- “Cancel my subscription”
- “Why is my invoice higher this month?”
- “Take me to billing”
- “How do I invite my team?”
- “The import keeps failing”
- “Can I switch to annual?”
- “Where's my API key?”
- “I can't find the export button”
- “Change the card on file”
- “How do I connect Stripe?”
- “Download last month's receipt”
- “Pause all my campaigns”
- “What's included in Pro?”
- “Set up Slack alerts for me”
- “Why can't I see my invoices?”
A real conversation, not a chat box
One click starts a call, in any of ten languages. People talk to it the way they'd talk to your best support person, and every call is saved as a transcript.
It knows where your users are
It sees the page they're on, who they are, and how your product is laid out. So “where are my invoices?” gets them to the invoice, not a link to the docs.
It does the thing, not just explains it
It looks up billing, changes plans and creates records for the person it's talking to, so they never have to hunt for the right screen.
Every frustration becomes a finding
When someone is stuck or annoyed, it helps them first, then writes up what went wrong for your team. You hear about it today, not in next quarter's churn numbers.
Live on your site in an afternoon
Careful with your customers
It talks to real people about their real accounts. Here's what keeps that safe.
Knows who it's talking to
Your server signs who's logged in. Anonymous visitors can ask anything, but can't touch an account.
Asks before it acts
Choose which actions need a yes. It says exactly what will happen, then waits for a clear one.
Only their own billing
Actions are locked to the signed-in customer, so nobody sees anyone else's invoices.
Secrets stay secret
API keys and headers are encrypted at rest and only ever used on our servers.
Only on your sites
Limit it to your own domains, so nobody else can put your assistant on their page.
Knows when to step back
When it can't help, it hands off to your team by email or webhook, with the whole story, so nobody has to ask twice.
Open source, all of it
Run Oriel on your own servers, or let us host it for you.
- Every feature, with no plans or message limits
- Your own Gemini and ElevenLabs keys, and your own database
- AGPL-3.0
Common questions
No. Conversations start as a call, and people can switch to typing whenever they like. It's the same assistant either way, with the same knowledge and actions.
Stop answering the same question twice.
Let it take the next one. Teach it your docs, add one script tag, and try it free for 14 days, no card needed.
Create your assistant